![]() ![]() ![]() You will be responsible for paying for your own shipping costs for returning your item. To return your product, you should mail your product to: 310 Cremazie Ouest, Montréal QC h2p1c6, Canada If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return. Once the returned item is received, a gift certificate will be mailed to you. If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Only regular priced items may be refunded, unfortunately sale items cannot be refunded. If you’ve done all of this and you still have not received your refund yet, please contact us at Sale items (if applicable) There is often some processing time before a refund is posted. Then contact your credit card company, it may take some time before your refund is officially posted. If you haven’t received a refund yet, first check your bank account again. If you would like to purchase insurance on your order, please contact or missing refunds (if applicable) If Canada Post accepts the investigation, they are able to refund up to a maximum of $100 + the shipping amount charged. Miraj Trading will refund your order however a $14.95 shipping-fee will be charged to the customer. If a package was undelivered do your address based on an incorrect shipping address you have entered. If a package was undelivered to your address, we suggest contacting Canada Post or the Shipping Carrier used, and having them create a investigation ticket. They will be the ones who will provide support through their warranties. If specific cards or packs were received damaged, please contact the Manufacturer of the item at hand. If you have purchased Shipping Insurance, please view the following page for more details: You must contact Canada Post (or the Shipping Carrier used) to create an investigation case on the order being damaged. If the order you have received has been damaged due to transit. Our items are directly sourced from the Manufacturer and are in Sealed Factory Condition. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. We will also notify you of the approval or rejection of your refund. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. To complete your return, we require a receipt or proof of purchase. To be eligible for a return, your item must be unopened and in original condition and packaging. If 15 days have gone by since receiving your purchase, unfortunately we cannot offer you a refund or exchange. We’re obliged by EU General Data Protection Regulation to let you know about this right we don’t actually intend to misuse your data.Our return policy lasts 15 days. If you decide that you no longer want to use our store and would like to have your personal data removed from our database (or if you’d like to get all the personal data associated with your account that we have), please send an email to you believe that your personal data has been misused, you have the right to lodge a complaint with a supervisory authority. It is essential for operating an online store. Even if you do that, you’ll still receive account-related emails (such as order status notifications, password reset emails, and more). ![]() If you decide not to receive newsletters at all, you’ll have to unsubscribe from all the mailing lists. Please note that mailing lists are independent from each other. That way they’ll be able to remove your email address from the mailing list, should you request us to do so. Some members of our staff can view mailing lists with email addresses. Send an email to may use a third-party email service (MailChimp and/or Mad Mimi) to send newsletters.Use the “Unsubscribe” link in our newsletters that you receive.Once your account is registered, just sign in and unsubscribe from newsletters in profile settings.You can always have your email address removed from our mailing lists. While it is there, we know that we can contact you by email regarding that topic. When you sign up for a specific newsletter, we (Elite Game Store) add your email address to a corresponding mailing list. ![]()
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